Journal
Notes from the studio
Honest takes on AI, agentic systems, and digital work for Swiss businesses.
- case-studymedicalagents
Insurance letters: the agent that drafts pre-authorisation requests for a medical practice
How an agent can draft LAMal and supplementary insurance pre-authorisation requests, without touching the medical side.
Read more - case-studybankingagents
200 documents a day: the agent that files and summarises for a family office
How an agent handles a family office's incoming documents without touching investment decisions.
Read more - case-studywatchmakingagents
Multilingual aftersales at a watch manufacture — the agent that drafts technical replies in four languages
How an agent can handle authentication, service, and parts requests without ever replacing the watchmaker.
Read more - case-studyluxuryagents
The maison's words — the agent that prepares VIP correspondence for a luxury boutique
How an agent can support the most human work in a luxury boutique — without ever replacing it.
Read more - case-studystartupagents
When the founder is also the support team — an agent for the startup inbox
Three months before a funding round, the founder's inbox is overflowing. Here is the agent we would build, and why not any other.
Read more - aiagents
Why 70% of AI agent projects in SMEs fail
Four specific reasons — and the one simple thing the 30% do differently.
Read more - case-studyagents
Five hours a week chasing invoices — the agent we'd build for a law firm
A concrete case, step by step — what an invoice-chasing agent does, what it does not do, and what it gives back.
Read more - studio
Welcome to the studio journal
What you will find here, and what you will not.
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